By Mr. S. - Basingstoke on 02/11/2016

“The CCTV drainage survey was very useful in finding out what was wrong with our drains. Your technician was prompt and very efficient. It was so useful knowing what needed to happen before work started. Thank you, Drain Doctor Guildford and Basingstoke.”

Mr. S. - Basingstoke

Many of the jobs that we are undertaking at present are to do with the re-rounding and re-lining of pitch fibre pipes, as well as root ingress on the older clay pipes.

This is particularly relevant to the older properties that we find in Surrey & Hampshire and is the reason that we were recently contacted by a Mr. S. of Basingstoke.

The customer had noticed that his drains were smelling and called our office to book a CCTV drainage survey appointment to investigate the problem.

On arrival at the property the Drain Doctor Guildford and Basingstoke technician used ‘look-see’ CCTV to check the entire foul drainage system.

This push-rod camera device allows us to inspect the condition of drains, relaying images as it progresses.

Beyond the first chamber in the back garden, CCTV images revealed bulges in a long section of the pitch fibre pipe, which was holding water and causing the smells that our customer had noticed. The pipe would need re-rounding and re-lining to restore it to full efficiency.

Further up the drain run there was also a section of badly cracked pipes that were invaded by roots from nearby shrubs. The extent of the damage meant that patch repairs would not be sufficient and the drain would need completely re-lining.

Using high-pressure water jets the Drain Doctor Guildford and Basingstoke technician cleared the roots from the drain. He then took details of the job to prepare a quote for the necessary remedial works.

At Drain Doctor Guildford and Basingstoke we are committed to providing a service that is both reliable and affordable. Our work is charged using a national pricing menu, which means that our customers will always know what our work will cost before we begin. So the charge is per job NOT per the hour. We never add extra charges or charge for call-outs.

Available 24 hours a day, 365 days a year we aim to give unrivalled levels of customer satisfaction at unbeatable prices.